Package handoff
Send eligible packages to your secure neighborhood Doorman address, then schedule the doorstep handoff that works for your route.
A neighborhood doorman for everyone
The errands at your door, handled.
Become a Doorman Resident for $9 a month. Your first scheduled doorstep visit is included, and every additional visit is just $9.
Request early accessNo payment today · Launching neighborhood by neighborhood
One visit, several possibilities
What can happen at your doorstep
Each handoff counts as one visit. Schedule visits ahead of time or choose from suggested route windows when a package arrives.
Prepaid return pickup
Leave a packed, prepaid, labeled return with your doorman and we’ll take it to the supported carrier.
Dry-cleaning handoff
Use a doorstep visit to send out or receive dry cleaning through a participating neighborhood cleaner. Cleaning charges are separate.
Clothing donation pickup
Schedule a visit for a securely closed donation bag and we’ll route it to a participating local donation partner.
Built around your route
A tighter window. Better communication.
1
Plan ahead
Schedule recurring or one-time visits before the route fills.
2
Choose a suggested window
When an item arrives, we’ll offer the best available evening dates based on neighborhood capacity.
3
Know what’s happening
Get concise texts when we receive an item, when your window is confirmed, and when your doorman is approaching.
Planned resident add-ons
More help, held close to home.
Mail holding
$9/weekSecure short-term holding at a designated Doorman location, subject to availability and identity verification.
Key holding
Resident benefitVerified pickup during staffed desk hours. A doorstep key handoff would count as a visit. Secure handling requirements apply.
These add-ons are planned for later phases and will launch only where secure facilities and operating partners are available.
Early access
Help bring Doorman to your block.
We open routes where residents are close enough to make service fast and dependable. Tell us where you live and which window you’d use.